Kepemimpinan Transformasional Sebagai Strategi Dalam Membangun Komunikasi Efektif di Rumah Sakit
In making a service at the hospital there are new assessments that must be applied to all employees and workers in the hospital, this does not necessarily require assertiveness from a leader, because the leader must be able to make an effective communication with his subordinates, so that things things in doing good service can be realized. So that I as the writer try to do research by conducting a provision for a leader who is assertive and can communicate as a strategy to improve the quality of service in a hospital, in this case the method I use is cross sectional study, namely by conducting a questionnaire to all employees and hospital staff, to obtain definite and clear data as a complementary reference for completing this study.
Bass, B.M. (1999). Two Decades of Research and Development in Transformational Leadership. European Journal of Work and Organizational Psychology. 8(1). 9-32.
Bass, B.M., & Avolio, B.J. (1990). The Implications of Transactional and Transformational Leadership for Individual, team and Organizational Development. Research in Organizational Change and Development, 4, 231-272.
Burke, W.W., & Litwin, G.H. (1992). A Causal Model Of Organisational Performance and Change. Journal of Management, 18(3), Pp.523-545.
Dvir, T. , Eden, D., Avolio, B.J. & Shamir, B. (2002). Impact of Transformational Leadership on Follower Development and Performance : A Field Experiment. Academy of Management Journal. 45 (4), 735 – 744.
Gibson, J.L., Ivancevich, J.M., Donnelly, Jr.J.H, & Kanopaske, R. (2009). Organizations: Behavior, structure, Processes (13thed.). New York: McGraw- Hill.
Higgs, M., & Rowland, D. (2000). Building Change Leadership Capacity ‘The Quest for Change Competence. Journal of Change Management, 1(2), 116-130.
Karp, T., & Helgo, T. (2005). From Change Management To change Leadership: Embracing Chaotic Change in Public Service Organisation. Journal of Change Management, 8(1), Pp.85-96.
Kontoghiorghes, C., Awbrey, S. & Feurig, P. Examining The Relationship Between learning Organization Dimensions and Change Adaptation, Innovation as well as Organizational Performance.http://www2.warwick.ac.uk/fac/soc/wbs/conf/olkc/archieve/oklc3/pa pers/id155.pdf. 3 November 2013
Nye, J.S. (2006). Soft Power, Hard Power and Leadership. http://www.hks.harvard.edu/netgov/files/talks/docs/11_06_06_seminar_Nye_HP_I P_leadership.pdf. 22 Juli 2013. Pp.1-23.
Schyve, P.M. (2009). Leadership In Healthcare Organizations : A guide To Joint Commission Leadership Standards. A Governance Institute White Paper. http://www.jointcommission.org/assets/1/18/wp_leadership_standards.pdf. 15 November 2012. Pp.1-35.
Transformational Change: Leading Change in a Complex Health Care System. http://www.ashpfoundation.org/transformational/TransformationalChange110212 -print.html. 1 Desember 2013.
Senge, P.M, Kleiner, A., Roberts, C., Ross, R., Roth, G. & Smith, B. (2008). The Dance of Change: A Fifth Discipline Resource:The Challenges of Sustaining Momentum in Learning Organizations. Nicholas Brealey Publishing:London.