Gambaran Pengetahuan Petugas Rekam Medis Terhadap Indikator Pelayanan Rawat Inap di Rumah Sakit Umum Pusat H. Adam Malik Medan Tahun 2019

Abstract

Indicator of hospitalization is a picture that aims to determine the level of utilization, the quality of the efficiency of inpatient services and the efficiency of the use of beds in hospitals. BOR is the percentage of bed usage at a certain time unit. AVLOS is the average length of stay of a patient. TOI is the average day when the bed is not occupied from being filled to the next moment. BTO is the frequency of one period of bed usage. NDR mortality after 48 hours the patient was treated. GDR is the general mortality rate. The purpose of this study was to determine the description of the knowledge of medical records officers about inpatient service indicators at H. Adam Malik General Hospital Medan in 2019. This type of research is a
quantitative study with a descriptive research design. The population in this study were all reporting officers and inpatient registration officers, totaling 11 people. The sampling technique is total sampling. Based on the results of research conducted that the majority of respondents' knowledge about inpatient service indicators is sufficient as many as 6 respondents (54.5%), good knowledge is owned by 2 respondents (18.2) and respondent's knowledge of inpatient service indicators is lacking as many as 3 respondents (27.3%). According to the researchers 'assumptions, the level of knowledge of the majority of inpatient service indicators is still quite sufficient, this is due to the respondent's educational competence, which is the result of the study that the majority of respondents' education is D-III Medical Records, as many as 4 respondents (36.4%), computer S1 and the other 3 respondents (27.3%), high school there were 3 respondents (27.3%) S1 Medical Record amounted to 1 respondent (9.0%). Increased knowledge can be obtained through non-formal education that has been followed by respondents while working. The more education the Medical Record competence will be, the more it will affect one's level of knowledge.