Design User Interface Rekam Medis Elektronik Dengan Metode Participatory Design Di Klinik Rawat Inap Islam Aisyiyah Pandaan

Abstract

Advances in information technology in the healthcare sector have encouraged healthcare facilities to implement Electronic Medical Records (EMR) in accordance with Minister of Health Regulation Number 24 of 2022. However, the Aisyiyah Islamic Inpatient Clinic in Pandaan still faces various obstacles in managing medical records, such as the use of a semi-manual system, duplication of patient data, delays in service delivery, recording errors, and difficulties in retrieval of patient data. These conditions result in ineffective service processes and potentially impact the quality of healthcare services. Therefore, this study aims to design an Electronic Medical Record User Interface (UI) that meets user needs using Participatory Design methods. This study employed Research and Development (R&D) methods with a Participatory Design approach that actively involved users at every stage of the design. Data collection was conducted through observation, interviews, Focus Group Discussions (FGDs), and literature review with healthcare workers at the Aisyiyah Islamic Inpatient Clinic in Pandaan. The research stages included identifying user needs, creating mockups and wireframes, evaluating the design, revising it, and validating the user interface design. The research results show that users require a UI that is simple, easy to understand, responsive, and aligned with the healthcare workflow. Expected features include automatic validation to prevent data duplication, examination input templates, integration between service units, and a faster and more stable system. The resulting UI design is able to facilitate data input, search for patient information, and improve service efficiency in the clinic. Thus, the design of an Electronic Medical Record User Interface based on Participatory Design is expected to be a solution in supporting the digital transformation of healthcare services that are more effective, safe, and integrated.